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Return & Exchange Policy

 

 

Instant Return Authorization for orders under $300

CLICK FOR RETURN LABEL

If you are not satisfied with any item, excluding closeout, embroidered, screen printed, altered or washed items, return it to us within twenty-four days for a refund of its purchase price.

We do not do exchanges. Merely place a new order via phone or internet for the items desired. Your returned items will be credited to your card when processed.

Refunds are processed within 5 to 8 business days once we receive your return. Shortly after, you'll receive an e-mail message confirming your refund.

No returns accepted after 24-days from date of purchase. Returns of a dollar value in excess of $300 are subject to a  restocking fee of 25%.

Your return number is your sales order number. Most sales orders start with number 180, such as: 18021234. Just write that number after the word RETURNS and place that return label outside the package.

Postage on all returns is paid by the customer, unless the item ordered is not the item received or if the item is defective. Call customer service if such an event occurred.

You must ship your unwanted items within 24 days from the date you place your order. ALL orders shipped after twenty-four days from the date your order was placed will be refused and charged $9.99 for return shipping.

Closeouts

All items are new from department stores' excess inventories. All items are GUARANTEED to be from the manufacturer listed on the item / label. These are not seconds, damaged, etc. In fact, we offer a DOUBLE YOUR MONEY BACK GUARANTEE if you receive anything other than new, name brand clothing!

All closeout items are sold with no returns allowed, unless the item received is not the same as the item ordered. If you ordered a large, or a certain color etc, and did not get the item as described, then it is returnable.

Items that have been washed, embroidered, screen printed or altered in any way so as to no longer be new and able to be sold as new cannot be returned.

Please read these special instructions for the following:

Augusta Sportswear: The packing slip must be included.

Doggie Skins: 10% Restocking fee on all returns unless item shipped is not what was ordered.

Neil Allyn:  Shirts cannot be returned. All other Neil Allyn items can be returned, No item(s) can be returned if altered.

The Return Authorization number must be visible on the shipping label or the shipment will be refused and returned by the carrier.

Refunds are made to the customer's credit card.

Postage / shipping cost on returns is credited to a customer only when the item received is not the item ordered. Shipping costs for items that were shipped accurately are the responsibility of the customer. Decorated (embroidered or screen printed) items are not eligible for return.

Warranty: Claims due to manufacturer defects in either workmanship or material are the sole responsibility of the manufacturer. Clothing 4 All, Inc., its agents and assigns will assist in every way to resolve such matters when they arise, but are not responsible in any manner whatsoever for the aforementioned.

Email address: Returns-Refunds@Clothing4All.com
All invoices are sent exclusively via email.